Spare parts

Our spare parts service is built on a dedicated spare parts stock (at the same location as our production facility), automated warehousing, order management, picking and shipping. It is supported by a new ERP system and a user friendly, web-based ordering system which is available on a global basis to all of our distributors 24/7.

The spare parts service offers 24-hour, door-to-door spare parts delivery at three levels of service platinum, gold and silver.
• Platinum:  Order before 12am, delivery before 12 am of next day
• Gold:          Order before 12am, delivery before 6pm of next day
• Silver:        Order before 12am, delivery before 6pm of second following day